FlexiPay Leadership Team
Daniela Ramos · Head of Payments
Carlos Mendoza · Chief Financial Officer
Sofia Alvarez · Chief Executive Officer
Yuno is pleased to propose the renewal of our partnership with FlexiPay for an additional eighteen-month term, with expanded commercial and operational commitments around payment performance, Brazilian market expansion, and dedicated account support. This proposal is structured around accountable outcomes — Yuno commits to specific approval-rate floors by market, with service credits if we miss them.
Over the past eighteen months, Yuno has processed $107.1M of FlexiPay's TPV across Mexico, Colombia, Chile, and Peru with zero platform outages. In this renewal, we want to go further: unlock Peru and Colombia routing performance, fast-track Brazil to production in three weeks, and formalize service commitments that previously lived in email.
| Item | Proposed terms |
|---|---|
| Card take rate (credit & debit) | 0.85% of successful card TPV |
| Local methods take rate | 0.65% of successful TPV (OXXO, PSE, Webpay, SPEI) |
| PIX take rate (Brazil) | 0.55% · with 24-month Brazil commitment |
| Monthly platform fee | $2,000/month |
| Contract length | 18 months · auto-renewing with 60 days notice |
| Minimum TPV commitment | None · pricing review only if TPV drops >25% for 3 consecutive months |
| Payment terms | Net 30 |
Yuno commits to the following blended card approval rate floors, measured on rolling 90-day windows. If Yuno fails to meet a market-specific floor, service credits apply equal to 10% of that market's take-rate revenue for the affected month.
| Week | Milestone |
|---|---|
| Week 1 | Kickoff · PIX and Boleto enablement on existing Yuno instance · Solutions Engineering onsite |
| Week 2 | Brazilian local acquirer onboarding (2 acquirers for redundancy) · sandbox testing |
| Week 3 | Production rollout with gradual traffic ramp · dedicated Yuno on-call for 14 days · full go-live |
We propose the following to move forward:
1. Letter of Intent for Brazil fast-track, countersigned within 7 days. This unblocks Yuno Solutions Engineering to begin kickoff regardless of final contract signing.
2. Renewal agreement countersigned within 30 days, effective March 15, 2025.
3. Executive sponsorship call — Yuno CEO and FlexiPay CEO, within 14 days, to align strategic partnership for 2025.
This proposal is valid for 30 days from the date of preparation. Acceptance may be indicated by signature below or by written confirmation to the named representative.